URGENTLY be advised that following last night’s severe storms affecting all parts of eThekwini Municipality, some critical water infrastructure was also damaged in the process. Parts of critical infrastructure that was damaged included the high lift pump station at Inanda dam operated by umgeni water. The damaged to this pump station resulted in a shortfall of 100ML/day raw water volumes to Durban heights treatment works. This caused storage at Durban heights treatment works to go empty at midnight on 31 December 2020.

 

As a result, most reservoirs supplied from this plant are critically low, the most severe affected being Northdene, Chatsworth, Shallcross, Umlazi, Washington heights and Intake road reservoirs. Ultimately the following areas might experience no water, intermittent supply or low pressure whilst Umgeni water and EWS are trying to recover the system.

 

● Northdene

● Chatsworth

● Queensburgh

● Shallcross

● Burlington Heights

● Kwasanti

● Umlazi

● Demat

● Welbedatch

● Umlazi, sections CC, F,G,H,W

● Folweni

● Golokodo

● Nsimbini

● Nagina

● Luganda

 

Due to network communication failures resulting in storms other reservoirs might be affected as well hence levels are currently being checked manually on site.

 

It is estimated that Durban heights will reach the minimum operational level later this afternoon 01 January 2021 to enable EWS to efficiently fill all the affected reservoirs. eThekwini water services anticipate having all reservoirs fully recovered on the 2nd January 2021.

 

ENDS

 

All queries regarding water supply must be referred to our Call Centre on the following numbers;

080 131 3013

073 148 3477