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No court interdict in place preventing the city from disconnecting services to those boycotting payments

Date: 2023-09-07 09:45:54

No court interdict in place preventing the city from disconnecting services to those boycotting payments

EThekwini Municipality reassures residents that there is no court interdict that has been granted by any court of law preventing the City from disconnecting services to those boycotting payments.

The City has noted a misleading post circulating on social media which states “a massive victory for the Westville Ratepayers Association as courts interdict eThekwini from disconnecting services to them while they boycott paying for services directly to eThekwini and instead pay to a separate trust account.”

EThekwini Municipality Spokesperson Gugu Sisilana said: “We wish to clarify that there is no court interdict in place. The facts are that an application for an interdict has been made by the Westville Ratepayers Association and this application is scheduled to be heard on 01 November 2023 in the Durban High Court. The Municipality’s Legal Department is attending to this matter and are not able to discuss the merits of the case any further since it is subject to court processes.”

“Through the Office of the Speaker, a series of engagements with ratepayers led by Mayor Councillor Mxolisi Kaunda are currently taking place throughout the City to assure them of our commitment to provide quality services. We encourage residents to continue paying their accounts as non-payment will attract interest,” said Sisilana.

The Municipality will continue implementing credit control measures in line with the relevant policies and Municipal by-laws where accounts are in arrears.

This includes disconnections which attract a reconnection fee, provided there is no tampering with the meter. If there are illegal connections, the meter will be removed, and the new application process will have to be followed by the customer to get a new meter.

Accordingly, the longer that payments are delayed, the greater the amount to be paid and services will possibly be disrupted in terms of the policy.

Where there are genuine financial difficulties with payment, residents can visit any Sizakala Centre to make payment arrangements, in terms of the policy, that are more affordable.


Issued by eThekwini Municipality’s Communications Unit.