ETHEKWINI NEWSFLASH
FOR IMMEDIATE RELEASE
18 JUNE 2023
 
The Municipality is aware of the interruption of water supply in areas supplied through the Northdene 3 Water Pumpstation to downstream dependent reservoirs.
 
The interruption is due to constrained supply from Umgeni’s Durban Heights Water Works to the southern aqueduct.
 
However, interventions to increase water levels at the reservoirs have commenced in order to improve flow to the affected aqueducts.  
 
As part of the interventions, the City’s teams will periodically close outlets of its dependent reservoirs at night and reopen them in the morning to build the required capacity to supply communities.
 
System recovery is expected to take place in the next two to four days, depending on the demand.
 
Water tankers will in the meantime supply affected communities.
 
Affected areas include:
•Shallcross Reservoir: Buffels Bosch, Burlington Heights, Savannah Park, and Shallcross.
 
• Klaarwater Reservoir: Crossmoor, Klaarwater, Savannah Park, Shallcross, and St Wendolins Ridge.
 
• Chatsworth 4 Reservoir: Arena Park, Buffels Bosch, Chatsworth Town Centre, Crossmoor, Ehlanzeni, Klaarwater, Kwamgaga, Montford, Moorton, Risecliff, Welbedagt East and West, Westcliff, and Woodhurst.
 
• Washington Heights: Mariannheights, Mariann Industrial Park, Nsiswakazi, Phumphele, Savannah Park, St Wendolins Ridge, and Umshinini.
 
• Intake Reservoir: Ezinyathini, Klaarwater, Luganda, Nagina, Nsiswakazi, Pineview, Regency Park, and Sithundu Hills.
 
The Municipality apologises for the inconvenience caused.
 
For more information regarding water supply, the public can call the toll-free number 080 311 1111 or use the eThekwini Water and Sanitation WhatsApp number: 073 1483 477. Alternatively, email: Eservices@durban.gov.za
 
ENDS
Issued by the eThekwini Municipality’s Communications Unit.