ETHEKWINI NEWSFLASH
FOR IMMEDIATE RELEASE
26 FEBRUARY 2025
ETHEKWINI ELECTRICITY RESPONDS TO OUTAGES FOLLOWING HEAVY RAINS
EThekwini Municipality’s Electricity Unit acknowledges the significant disruption to power supply experienced across several areas of the City following last night’s heavy rainfall and subsequent flooding.
The adverse weather conditions have resulted in a large number of outages, particularly affecting regions in the southern and northern parts of Durban.
The most impacted areas include Phoenix Industrial, Engonyameni, Southridge, uMlazi, Folweni, Isiphingo, Bayview, Warner Beach, Ohlange, Umzinyathi, and various other surrounding neighbourhoods.
Teams have been mobilised and dispatched to assess and address the outages; however, the flooding aftermath and its impact on infrastructure will see restoration efforts taking longer than usual.
We kindly request patience from residents as our teams work diligently to repair the damage. The Municipality offers multiple electricity fault reporting platforms which residents are encouraged to use to report power outages, including the following:
WhatsApp line: 076 7912 449 or
Click on the following link: https://webfaults.durban.gov.za/WebsiteFaultsEllipseProd/Home/Create
New faults may also be logged via the City’s Mobile App. These user-friendly platforms provide an instant fault reference number upon submission of all required information.
Residents can also utilise the link above to track progress on their reported power outages until power is fully restored.
ENDS
Issued by the eThekwini Municipality’s Communications Unit.
