Delay In Filling Up Chatsworth 4 Reservoir Due to Threats Against Staff Members
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Date: 2025-05-06 12:39:11

Delay In Filling Up Chatsworth 4 Reservoir Due to Threats Against Staff Members

ETHEKWINI NEWSFLASH
FOR IMMEDIATE RELEASE
5 MAY 2025
 
Residents that are supplied with water from the Chatsworth Reservoir 4 are informed of a delay in their restoration of water supply as per the rationing schedule.
 
The delay is due to an unfortunate incident that occurred today, 5 May when the City’s Water Distribution Officer was threatened and prevented by a group of people from entering the reservoir to close the valves in order to allow the system to fill up.
 
This process is done as part of the rationing initiative which was communicated to all affected communities including the schedule for when water will be closed and opened.
 
Due to major water supply constraints, the City implemented rationing on its water networks in the central and south regions. This is being done to allow water to fill up at reservoirs to be distributed equally to affected communities.
 
As a result of this incident, the reservoir currently does not have sufficient water to supply all the communities dependent on it.  Water that is coming through the reservoir gets depleted quickly and is therefore not reaching all the intended communities.
 
The City closes the valves to build sufficient water levels which allows enough pressure for water to reach intended communities.
 
Security measures are currently being put in place. And soon as it is safe for employees, the process to fill up the reservoir will commence; however, the recovery is likely to take more than 48 hours from today.
 
The City appeals to residents not to interfere with its infrastructure as this is impeding service delivery. Any grievance can be raised through appropriate structures.
 
Affected communities include: Arena Park, Crossmoor, Montford, Moorton, Risecliff, Welbedacht East, Welbedacht West, Woodhurst,  Croftdene, Bottle Informal Settlement, Unit 6, Unit 7, Unit 9, and Unit 11.
 
For more information regarding water supply, the public can download eThekwini Municipality’s Mobile App to log faults or send a WhatsApp to 073 1483 477. Alternatively, call the toll-free number on 080 311 1111 or email Eservices@durban.gov.za
 
ENDS