FAQ's

Q. Why apply on line?
A. It is faster and easier to conduct job searches and submit applications.

Q. What do I need to enable me to apply on line?
A. You must have a personal e-mail address as all notifications will be posted directly to your
     e-mail in  box.

Q. How can I access the online system?
A. By logging onto: www.durban.gov.za and clicking on: e-Careers.
Q. How does it work?
A. You will be required to create your very own personal profile on the system which you can access at anytime in the future
     should you wish to apply again. You will type in a user name that’s unique to yourself. Once you have created your
     personal profile the  system will send you an e-mail informing you that you have successfully REGISTERED
     your profile on the system. It will also send you a temporary password that you must use to log onto the system which
     you must change for future use. PLEASE NOTE: PASSWORDS are personal and must be kept to yourself.
     You MUST also remember to agree to our terms and conditions and read the privacy policy before proceeding with the process.

Q. What happens next?
A. Once your profile has been created, you are now ready to search for jobs and apply.

Q. Can I upload my C.V.?
A. No, C.V’s cannot be uploaded. You will be required to complete an on line application form.
Q. Is there anything I should be aware of when completing the on line application form?

A. Ensure all field marked * are completed as these fields are compulsory.
Q. What happens if I don’t complete field marked *?
A. You will not be able to complete the application process.

Q. Sometimes I notice questions for me to answer before I can proceed with my application. What is this for?
A. These questions are referred to as qualifying questions and are there to determine whether or not you meet our
     minimum criteria. This assists in the recruitment process.

Q. How will I know that my application will be received?
A. An e-mail confirming our receipt of your application will be sent to your e-mail account.

Q. Can I track my applications?
A. Yes, the system saves & stores all applications that you have made.

Q. Can I retract my application if I change my mind and no longer want to be considered for a post?
A. Yes you can.

Q. Can anyone apply?
A. Yes

Q. How long does my application take to be processed?
A. We want the best so we take a little more care in our screening process. Please be patient.

Q. Will I receive a regret notification should I not be successful?
A. Yes, an email notifying you of the outcome will be sent to your e-mail address.

Q. Do I have to pay anyone to be able to apply?
A. NO, Our application is FREE!

Q. Where can I access the system from?
A. You can access ‘e-careers’ from:

• Any internet café
• Your personal computer or laptop from home should you have      these resources
• Smartphones
• Selected libraries around the region (Refer to list at municipal buildings)
• Selected Sizakala
•Centres around the region (Refer to list at municipal buildings).


DURBAN WEATHER   IMPORTANT NUMBERS   QUICK LINKS   CITY MAPS   FOLLOW US
  Fire Department & Metro Police:
031 361 0000:
Water and Traffic Hotline::
080 131 3013:
Electricity Contact Centre::
080 13 13 111:
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