Objectives

The eThekwini Transport Authority has established a set of objectives which are provided for in the Strategic Plan for the ETA 2004 - 2009.

These objectives are aligned to the following requirements:

Effectiveness

• Needs-driven
• Inclusive of Special Needs groups
• Promotion of public over private transport
• Quality service charter
• Increase in mobility and accessibility
• Affordability

Targeted use of subsidies

• Recognition of the needs of the poor
• Efficiency

Removal of duplicated services

• Optimisation of role/positioning of modes
• Improvement of system cost efficiency
• System integration (fares and services)
• Land-use integration
• Safety and Security

Personal security at ranks and in-vehicle

• Safe trip at ranks and in-vehicle
• Sustainability

Financial

• Environmental
• Technological
• Adequate skills and resources
• Adequate maintenance
• Empowerment

Participation in contracts

• Investment opportunities
• Training and support