Results of E-Commerce Survey

05 March, 2005

DURBAN is a leader in the field of Information and Communication Technology, and we have the skilled workforce to ensure our position in the competitive realm of local e-governance.

This assertion is borne out by the results of a recent survey on internet usage by the small, micro and medium enterprise sector (SMME). The study, covering Cape Town, Durban and Gauteng, shows that Durbanites are the best versed in Internet usage. Despite the fact that Gauteng is often seen as the leader in terms of technological know-how, the results prove Durbanites are the most avid users of the Internet. Another finding of the survey is that almost three-quarters (71.2%) of Durban SMMEs have their own websites, compared with 64.4% in Gauteng and just 54.4% in Cape Town.

Durban SMME dependency on the internet for revenue generation is also far higher than in the other two centres used for the study.

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