Governance

To assist the City Manager with all aspects of city decision-making, including stakeholder involvement, council processes and communication.

Governance

This office will assist the City Manager with all aspects of city decision making processes including stakeholder involvement, participation and support, council administration and communication.

City Hall Administration & Secretariat

This Office will provide secretarial, administrative and co-ordinating functions to the Council, Office of the Mayor, Office of the Speaker and all Council Committees.

Communications

This Office will develop and maintain strategic internal and external communications systems, facilitate media relations and implement systems of providing public information, including facilitating communication between the public, officials and Councillors.

Regional Centres

This Office will develop and maintain a system of decentralised administrative offices of the municipality to ensure accessibility of municipal services and information to citizens.

Head: Community Participation & Action Support

This Office will develop, maintain and support community structures and partnership arrangements in order to effectively engage civil society within the municipal area.

Further information

Strategic Focus Areas

• Internal and External Communication
• Council Secretariat
• Decision flow and process
• Support City Manager in conceptualising, packaging and co-ordinating stakeholder participation and community-based projects, including community participation and action, Poverty Alleviation projects, Youth development, Women development program, People with Disabilities Program, Senior Citizens Program, etc.
• Drive community participation programmes
• Manage the Regional municipality offices

Outputs for these Units will include:

• Committee Service
• Secretariat service
• Printing and delivery service
• Archives
• Voters roll update
• Dispensing knowledge and information on decisions, services and activities of the Municipality.
• Customer focus and feedback on customer issues and problems
• City Hall administration
• Effective, efficient and active community participation