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Customers Urged to Download City App

The City has urged customers to download the eThekwini Municipality App in order to access Municipal services without leaving the comfort of their homes.


Features available on the app include meter reading captures, weather, traffic and information on the Municipality.


Deputy Head of Customer Services, Khanyi Gama said: “Customers can download their utility bills and pay directly on the app through Masterpass. They can also log queries for the Municipality for Revenue, Electricity, Water and Engineering services.”


Gama said the app was developed to ensure that customers access services quickly and effectively. “With the current second wave of Covid-19 being experienced in the country; we encourage customers to use these electronic means to ensure their safety and convenience.”


Customers can sign up using their e-Services account details. The App is available on both Google Play and the Apple Store.


Romita.hanuman@durban.gov.za

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