Email queries should be addressed to sizakala@durban.gov.za We will need the following information in order to help you:
Your Full Name
Your Address
Your Contact Number
Services |
Contact Numbers |
Operating Hours |
Switchboard |
031 311 1111 |
7.30am - 5pm, Mon - Fri |
Advertising and Signage |
031 311 7055 |
|
Aids Helpline |
0800 012 322 |
|
Air Pollution |
031 311 3555 |
8am - 4pm, Mon - Fri |
Emergency Services |
031 3610000 |
|
Ambulance (public) |
10177 |
|
Ambulance (private) |
082 911 |
|
Animal Nuisance and Abandoned Vehicles |
031 311 2814 |
|
Beaches and Recreation Facilities |
031 335 3700 |
7.30am - 6pm |
Development Planning division Rezoning Special consent |
031 311 7883 |
7am - 4.30pm Mon - Fri Sub |
Development Management: Building inspectorate Plans submissions Enforcement |
031 311 7881 |
|
Durban Solid Waste Illegal dumping |
031 311 8804 |
7:30am - 4pm, Mon to Fri |
Refuse Removal
Inner West |
031 311 8824
031 3223023 |
7.30am - 4pm, Mon to Fri. |
Removal of dead animals |
031 311 8809 |
|
Engineering Services Centre Road repairs Storm water Blockages/repairs
Replacement of Manhole covers, Repairs of guardrails and, Roadside fencing, Sidewalk and kerb repairs, Sewer repairs/blockages, Road marking and Street signs Water reconnections/ Accounts |
080 131 3013 |
24hrs, 7 days a week |
Robot Faults Faulty traffic signals, Hooding, coastal Infrastructure, |
0800 333 467 |
|
Water faults/Water pollution/Water account queries |
SMS: 083 707 3013
Fax: 031 311 8220
Mxit: 083 707 3013
|
|
Revenue Call Centre
Rates Electricity Water Accounts |
031 311 11 11 |
7.30am to 4.30pm, Mon to Fri. and 7.30 - 11.30 on Sat |
Environment |
031 311 7875 |
|
Emergency Fire Disaster Management services |
031 361 0000 |
24Hrs, 7 Days a week |
Metro Police |
Central: 031 311 2812
Chatsworth: 31 402 0680
lnner West: 031 709 0808
North: 032 5331027/8/9
Outer West: 031 767 1222
South: 031 910 7321 |
|
Electricity Faults and breakdowns
Street lights |
Centre 080 131 3111
Fax: 031 328 1050
031 311 9611 |
24Hrs, 7 days a week |
Health
Air pollution/Environmental noise/Illegal dumping/Food safety/Communicable diseases /Hazardous chemical Substances/Vector Control (mosquitoes/flies, rats, etc)
A/H contact Emergency Services |
031 311 3555 |
7am - 4.30pm Mon to Fri |
Illegal dumping |
031 311 8804 |
7:30am - 4pm, Mon to Fri |
Parks, Recreation and Cemeteries Verge and grass maintenance /Fallen and trimming of trees Booking of halls / Maintenance of swimming pools |
031 322 4000
North: 031 566 3712
Central: 031 205 1418
Inner West: 031 403 1353
Outer West: 031 767 3908 South: 031 311 5573 |
Mon to Fri 7.30am - 4pm, |
Ombudsperson and Head Investigations (Hotline) Reporting fraud, corruption and maladministration in the Municipality |
0800 20 20 20
Fax 086 5222 816 |
|
Regional Centres (Sizakala) One Stop Shops access/ Payments for council services |
080 033 1011
Central: 031 311 1111
South: 031 311 5844
Umkomaas: 031 311 5407
Outer West: 031 311 2717
Inner West: 031 311 6286 |
7.30am - 4pm, Mon to Fri, 8am to 11am Sat |