Postal Address: Physical Address:
​PO Box 147
Durban
4000
​1 Jelf Taylor Crescent,
Durban,
4001
Telephone:
Call Centre: Faults 080 1313 111
Operates 24 hours, 7 days a week
 
EThekwini Revenue: (031) 324 5000​
​ 



Customer Service Centres:
Durban: 031 311 9063/8
Bester: 031 311 6945/6 or 6923/4
Umhlanga: 031 311 9509
Pinetown: 031 311 6295/6
Isipingo: 031 311 5632/3
Amanzimtoti: 031 311 5632

​Illegal Connections and cable theft: 031 311 9611


Bulk Electricity Billing Queries: 031 311 1203
Quality of Supply: 031 311 9464


SMS: 083 700 0819
Fax: 031 311 9010


Customer Service Centres:
Please visit any customer service centre that is nearest to you.
EE Customer Service Centres v1.1
(Use Google Earth to view)

 

Durban Customer Service Centre
1 Jelf Taylor Crescent (Rotanda), Durban

(Opposite Durban Bus Station/Cricket Grounds/Standard Bank)

Enquires:
Monday – Friday: 07h30 to 15h30
Saturday: 08h00 to 11h30

Cashiers: Monday – Friday: 07h30 to 15h00

Saturday: 08h00 to 11h00
Closed on public holidays and Sundays.

Tel: 031 311 9063/8
GPS Co-Ordinates: -29.84752°, 31.02520°
 

 Durban

 
Amanzimtoti Customer Service Centre
 
264 Wanda Cele Road (Old Main Road - South Road), Amanzimtoti
 
Enter Gate 2 (Opposite Acutt Rd)

Tel: 031 311 5632

GPS Co-Ordinates: -30.03180°, 30.88038°








 

 Amanzimtoti

 
 
​Bester Customer Service Centre

20 Ntuzuma Access Road, KwaMashu/Bester (Cnr of MR93)

Tel: 031 311 6944, 6945/6 or 6923/4

GPS Co-Ordinates: -29.72361°, 30.98260°











 

 Bester Ntuzuma

 
​Umhlanga Customer Service Centre

15 Twilight Drive, Umhlanga
(1st Floor Manhattan House)
(Located opposite Gateway Shopping Centre – Parkade A / Virgin Active)

Tel: 031 311 9509

GPS Co-Ordinates: -29.722712°, 31.065682°







 

 Umhlanga

 
Isipingo Customer Service Centre

3 Police Station Road, Isipingo
(Upstairs, 1st Floor)

Tel: 031 311 5623

GPS Co-Ordinates: -29.98623°, 30.92605°









 

 Isipingo

 
Pinetown Customer Service Centre

60 Kings Road, Pinetown
Tel: 031 311 6295/6

GPS Co-Ordinates: -29.81421°, 30.86335°












 

 Pinetown

 
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