If you are still experiencing a power outage, it is a result of a fault in the network and not because of load shedding. Please report your outage to the Electricity Call Centre on 080 13 13 111. ​

The following schedule will be enacted ONLY in an emergency situation where Eskom cannot meet the national demand from customers. This is most likely to occur in high demand periods between 18:00 & 20:00 during weekdays and when there are unexpected faults on the generation network. Every effort is being taken to prevent this occurrence, however, should the need arise, customers will be switched off according to the following schedule until the network is stabilised.


As is now widely known, all electricity distributors are required to shed a portion of their load when Eskom have insufficient generation capacity to meet the demand at that time. This is essential in order to prevent instability of the country’s interconnected generation network which would result in uncontrolled nation-wide blackouts.

EThekwini Electricity is participating in this programme and has identified a number of blocks of predominantly residential load which are practical to isolate and restore from the Control Centre by remote control. These blocks of load match the amount of the reduction which Eskom has typically required and are based on the principle that these will be isolated for approximately 2 hours at a time.

After the experience of two weeks of almost continuous load shedding, some changes to the schedule that has been followed are considered necessary. This is to accommodate constructive comment and suggestions from our customers and to attempt to limit all affected customers to only one ‘peak-time’ period each day when load shedding is most likely to be required or where feedback indicates the period to be most inconvenient. Each block has also now been shown to be over a 2½ hour period in order to allow the required isolation of the next block after 2 hours before restoration of the previous block. The principle is still to restore supply to each block as quickly as possible after a 2 hour period.

Every effort will be made to follow the schedule but it must be recognised that Eskom might require a greater load reduction than each defined block will provide in which case other non-prescribed loads will have to be selected based on the prevailing circumstances. If that situation were to be experienced regularly, blocks of load including commercial and light industrial customers would have to be developed for a Stage 2 Load Shedding schedule.

During load shedding we urge customers to switch off high-demand appliances like geysers, stoves, air-conditioning etc so as to ensure that the waiting load at the restoration time is not high. High waiting loads can result in a protection trip of individual circuits which will require staff to be dispatched to the point of supply and therefore will result in an extended outage time for all on that circuit.

Areas selected for these outages are detailed below. The outages are expected to last for up to two and half hours at a time. As the balance between supply and demand is difficult to predict it is not possible to notify customers in advance when load shedding will begin.
Eskom and eThekwini Electricity encourages all customers to assist in reducing the electricity demand by turning off all non-essential equipment at all times.
Power Alert Messages

Power Alert messages will be flighted on television.  The alerts have four status levels -- green, orange, red and brown. 

Green indicates limited strain on the national supply.

Orange indicates an electricity strain consumers are prompted to switch off non-essential appliances such as tumble dryers and dishwashers.

Red indicates an increased strain on the power supply with consumers prompted to switch off stoves, microwaves, kettles and unnecessary lights.

Brown indicates significant strain & that load-shedding is in progress in parts of the country - consumers are asked to switch off everything that is not absolutely essential, including geysers.

In Durban, eThekwini Electricity has a scheduled program to switch off "blocks" of the region's mainly residential loads. All Load-Shedding is done by eThekwini Electricity at the request of Eskom depending on the supply & demand of power. The request by Eskom for eThekwini to shed load is not time specific.  eThekwini Electricity has calculated load-shedding throughout the Metro according to time frames. 
In order not to inconvenience customers at the same time every day. Different programs would apply on alternate days. Program 1 would apply on Mondays, Wednesdays, Fridays and Sundays and Program 2 would apply on Tuesdays, Thursdays and Saturdays. 


If Eskom requests a Load-Shed at 14H00 on Monday Block 8 of Program 1 will be affected.​​​