Vision
EThekwini Electricity - a leader in electricity distribution providing energy for the future.

Mission
To provide electricity, public lighting and other energy services that satisfies our customers and community whilst maintaining sound business principles.

Strategy
To develop the Electricity Unit as an undertaking that maximises the value of its electricity supplies and makes effective use of all its resources

Scope
EThekwini Electricity supplies more than 700 000 customers in an area covering nearly 2 000 square kilometres. This encompasses the area of the eThekwini Metropolitan Region and some adjacent areas.

Electricity for the main supply to the Metro Region is purchased at 275 000 Volts from Eskom at three in-feed points. EThekwini Electricity also purchases electricity from Eskom for Winkelspruit, Mpumalanga and Magabeni. From these points electricity is transmitted and distributed for use by the full spectrum of customers ranging from the large industrial and commercial sector to the residential communities. EThekwini Electricity purchases just over 5% of the total energy generated by Eskom. EThekwini Electricity operates under the Electricity Regulation Act, 2006. Its policies are determined by the Metropolitan Council of Durban and the National Energy Regulator of South Africa (NERSA).