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Cleansing and Solid Waste
Community halls
Engineering Unit
Ethekwini Transport Authority
Human Settlements
Business Support Tourism and Markets Unit
Community Participation
DCM - Support Services
Development Planning, Environment and Management
Durban Pension Fund
Economic Development
Energy Office
Engineering Unit 2012
Health and Social Services
Health Unit
Agro Ecology
Disaster Management and Emergency Control
Durban Fresh Produce Market
Fire and Emergency Services

The City provides a range of services. Here you can access all that our city has to offer. If there is anything that is not on this list and you would like to know whether we offer it or not, please contact our Customer Care via email​​

  • The eThekwini Municipality covers an area of 2555 square kilometres stretching from Umkhomazi in the south. Up to UThongathi in the north and to Cato Ridge in the West; and is home to + 3.7 million people. more.
    This department ensures that all businesses comply with legislation by issuing business licences in the eThekwini Municipal area. more.
    The purpose of the Business Support Tourism and Markets Unit section is to provide integrated business support services to existing and potential businesses in the eThekwini Municipal Area. more.
    To contribute to a clean and healthy environment and vibrant economy for the eThekwini area, through responsible solid waste management practices, recognising solid waste as a useful resource wherever possible. more.
    Provides support services to citizens in order to enable them to influence decisions taken by the Council and thereby leading to improved co-operation and partnership between citizens and the Council. more.
    The Human Settlements, Engineering and Transport Authority Cluster and Trading Services Cluster: Support Services is mandated to implement the Science, Technology, Engineering and Mathematics (STEM) Programme. more.
    Supports a wide range of economic development programmes that enable City-wide growth and sustainable development, extensive mobility and transport planning and ongoing customer service innovations more.
    Established in 2003, the Durban Film Office (DFO) is a division of the Department of Economic Development at the eThekwini Municipality responsible for the promotion and development of the Film Industry in the eThekwini Municipality. more.
    Durban Metro Police is a formidable force that is dedicated to fighting crime and assisting the community. Working with relevant stakeholders, the Metro Police incorporates an effective, more.
    Provides and maintains a fully solvent defined benefit pension fund. more.
    The Economic Development Unit (EDU) is mandated to promote economic development; job creation, economic transformation and economic intelligence within the municipal region. more.
    To provide electricity, public lighting and other energy services that satisfy our customers and community whilst maintaining sound business principles. more.
    The Energy Office is responsible for addressing Climate Change Mitigation for eThekwini Municipal operations and within the eThekwini Municipal Area. Climate Change Mitigation activities seek to reduce the amount of greenhouse... more.
    Provides infrastructure to residents, businesses and building services to Council management. more.
    The Strategic Transport Planning Department has continued to fulfil the ETA’s statutory obligations in terms of the National Land Transport Act, developing comprehensive action plans, and preparing the Integrated Transport Strategy. more.
    We aim to protect you from fire and other emergencies that threaten your lives, property, environment and livelihood. more.
    The eThekwini Health Unit provides comprehensive primary health care services to communities, thus enabling people to practice healthy lifestyles for a better quality of life. more.
    The purpose of the eThekwini Human Settlements Unit is to facilitate the development of sustainable and integrated human settlements.. more.
    The unit is responsible for developing, promoting and implementing all the international, national and local citizenship relationships more.
    With approximately 14 500 members, the Fund’s assets have reached an impressive R5 billion! more.
    Here you can find out more about our Cities Community Halls, Parks, Libraries and Museums. more.
    The eThekwini Municipality established Safer Cities project in 2000 in collaboration with the United Nations Habitat. more.
    Our goal is to use the sister city programme to promote Durban as a highly respected and dynamic South African based export-trading city with a reputation as a reliable base for companies. more.
    The eThekwini Municipality has 32 Sizakala Customer Service Centres that customers access for municipal services. These services range from paying municipal bill to Hall bookings. more.
    eThekwini Water and Sanitation is a unit of the eThekwini municipality and is responsible for the provision of water and sanitation services to all customers in the municipality. more.

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Fire Department & Metro Police:
031 361 0000
Water and Traffic Hotline:
080 131 3013
Electricity Contact Centre:
080 13 13 111
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