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Community Participation and Action Support

Provides support services to citizens in order to enable them to influence decisions taken by the Council and thereby leading to improved co-operation and partnership between citizens and the Council.

Core Functions
  • To contribute towards the well being of citizens by supporting the indigents through approved municipal policy and by providing security for vulnerable groups.
  • Ensure accessibility and promote governance by creating mechanisms, processes and procedures for citizen participation.
Key outcomes
  • Support civil society actions and initiatives by capacitating, advising, financing and referring organizations to relevant channels.
  • Facilitate community input in policy development, decision-making, budgeting, integrated Development Planning processes and performance management.
  • Co-ordinate community mobilisation by partnering with other units within the Municipality, Provincial and National departments.
  • Monitor compliance to all policies that are related to Unit programmes.
  • Advocate for programmes to address poverty whilst catering for previously disadvantaged in general and vulnerable groups in particular including women, youth, disabled, children and elderly.
  • Enable, strengthen and activate community structures and individuals to make meaningful participation towards improving citizens’ quality of life.
Where to find us:
Physical Address Postal Address
3rd Floor, Pinetown Civic Centre
60 Kings Road
Pinetown
3600
PO Box 49
Pinetown
3600
Tel: 031 311 6186
Fax: 031 311 6194
Email: mchunuzine@durban.gov.za
WEATHER

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IMPORTANT NUMBERS
Fire Department & Metro Police:
031 361 0000
Water and Traffic Hotline:
080 131 3013
Electricity Contact Centre:
080 13 13 111
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