Why Regional Co-ordination?
Collective efforts make huge impact than silo-based efforts. Co-ordination for effective service delivery is vital. It is within this philosophy that regional co-ordination came into being. We have demarcated the Municipal Area in five (5) regions are: West; North; South; North Central and South Central. Each one of the 5 co-coordinators has Community Development Workers and Community Mobilisers responsible for all wards within the region. We have a total of 39 Community Development Workers and 25 Community Mobilisers.
What does Regional Co-ordination entail?
We have opened four regional offices to bring departmental services closer to the people.
These offices are situated where Customer Care Centres are.
Ms Monica Ndlovu
Regional Co-ordinator: West
Contact Number: 083 278 2406
This region services Pinetown and surrounding areas.
The regional office is situated at Pinetown Civic Centre. 
Mr Vasco Hlengwa
Regional Co-ordinator: South
Contact Number:0723849835
This region services areas from Umkomazi to Isipingo.
The regional office is Kingsburgh Customer Care Centre. 
Mr Sihle Thusini
Regional Co-ordinator: North Central
This region services Inanda, Ntuzuma, Kwamashu and surrounding areas. The regional office is situated at E-Section, Kwamashu Customer Care Centre 
Mr Sbusiso Madlala
Regional Co-ordinator: South Central
Contact Number: 0832782415
This region services areas from Umlazi to Durban central.
The regional office has not yet been secured.