Performance Monitoring and Evaluation is a strategic approach to management, which equips leaders, managers, employees and stakeholders at various levels with a set of tools and techniques to regularly plan, continuously monitor, periodically measure and review performance of the organisation in terms of indicators and targets for efficiency, effectiveness and impact.


EThekwini Performance Monitoring & Evaluation is dedicated to continuous enhancement of service delivery and stakeholder satisfaction through efficient and effective monitoring and evaluation of municipal performance.


By 2030 PME will be a centre of excellence in monitoring and evaluation within the local government sphere, by ensuring performance accountability and promoting transparency within eThekwini Municipality.​