The Inanda, Ntuzuma and KwaMashu (INK) area is situated 30 km north of the city centre and comprises a mix of formal residential townships and informal settlements which are home to approximately 510 000 residents.

This area is the second largest agglomeration of poor neighbourhoods in South Africa. There is a mix of developed and underdeveloped areas with many areas experiencing high levels of unemployment, social dislocation, poverty and crime, exacerbated by inadequate physical infrastructure and severe degradation.

In 2001, INK was identified by the President as a critical development node as part of the Urban Renewal Programme (URP). The INK ABM /URP is intended to co-ordinate, facilitate and align development delivery as rapidly as possible. Key to this mission is the need to turn around resident’s perception of delivery so that they become key agents in the process to deliver a better quality of life.

The INK ABM/URP has also brought to the fore the issue of co-operative governance, intergration and alignment in an effort to avoid duplication and enhance synergies.

The INK ABM has identified the need to enhance human capacity and improved conditions via an intensive consultative processes inclusive of all stakeholders, including over 400 CBOs. A number of high impact projects, have already been initiated based on this highly participatory model.


The completion of one year of operations permits sharper focus on what the INK ABM/URP can deliver. This involves interrogating the appropriateness of the Five-Year Plan. The INK team believes that outcomes identified in terms of the Five Year Plan are entirely appropriate but that the strategies – while well directed – fail to convey the urgency for the actions of government to achieve impact in the lives of residents. One aspect that requires more attention is interventions that will increase the income of residents.

A focus on impact is an important device for assisting line departments in directing their efforts to meeting real community needs, rather than delivering their functions in “silo” mentality.

ABM’s Key development priorities:

The INK ABM/URP office has organized work around four impact areas rather than around strategies and programmes.

The impact areas used as organizational props are:

  • Integrated Governance Impact Area.
  • Living Environment Improvement Impact Area.
  • Income Enhancement Impact Area.
  • Infrastructure Investment Impact Area. 

Intergrated Governance

The intergrated governance impact area has as its primary focus on the ways and means of integrating effort at all levels of government to direct and produce desired outcomes, with a view to facilitate an enabling environment for citizens to access and influence government decisions.

Improve Living Environment

The improvement of living environment impact area seeks progress on a range of activities that focus on quality of life improvements. The activities that produce housing, health, education, welfare, recreation and culture are brought together in this impact area. However, sheer government actions alone do not bring about outcomes and interventions need to be received and used by individuals, associations and communities to create (experience the benefit) the outcome. Participation and community involvement is thus a prerequisite to effective development to ensure programme impact. The Living Environment Impact Area’s task is to ensure that needs are identified and interventions are received and used beneficially.

Income Enhancement

This impact area includes activities that are commonly known as local economic development, but extends into the fields of skills development and economic life skills.

Infrastructure Investment

The Infrastructure Investment impact area extend beyond the delivery of pure public goods service delivery into spatial planning, environment and land matters.

Hence, the impact areas do not eliminate arbitrary divisions but provide convenient brackets to the continuum of life’s activities and functions. They also help to bind governance to outcomes by providing topics around which the Joint Technical Forum members organize.

Contact Us

Physical Address:

E1139 Ntombela Road

Postal Address:

Same as above

Tel: 031 - 311 4600/8
Fax: 031 - 311 4614